Personal Data Privacy Policy

Privacy Policy

Last Updated: September 22, 2024

Introduction

"Alsadhan" or "we" or "us" or "our'' are refer to the trade name of Alsadhan Trading Company, with CR No (1010006014), having its principal place of business at 3725 Omar Ibn Abdulaziz Street, Al Rabwa District 8276, Riyadh 12835, Saudi Arabia. We value the privacy of our customers and are committed to protecting their personal data in accordance with the Kingdom of Saudi Arabia's Personal Data Protection Law (“PDPL”) and other applicable data protection regulations. This Privacy Statement outlines our practices regarding the collection, use, and protection of personal data.

You are required to read these terms and conditions thoroughly prior to consenting to be bound by them.

Data Collection

We collect, use, and process your personal data that you provide to us when you use our online services, visit our physical stores, or interact with us through various channels. This data may include, but is not limited to, your name, contact information, payment details, purchase history, IP addresses, browser type, device identifiers, cookies and browsing behaviors.

We collect your personal data in the following ways:

• • Directly from You: Through forms, applications, website, in-stores or other interactions with our e-commerce channel or services.
• • Automatically: Through cookies, log files, or tracking technologies when you use our website or application.
• • Other Sources if any: From our partners or service providers in compliance with the PDPL.

Data Storing

We will store your data safely in our servers but you may update, amend, or delete Your information at any time by signing into Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information.

You may also contact Us to request the correction, or deletion of any personal information that You have provided to Us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Data Usage and Processing

The Company may use your Personal Data for the following purposes:

• • To provide and maintain our Service, including to monitor the usage of our Service.
• • To manage your registration as a user of the service. The Personal Data you provided can give you access to different functionalities of the service that are available for You as a registered user.
• • To develop, comply with and undertake the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
• • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted-out to not receive such information.

Consent:

We will obtain your consent prior to processing any personal data for the necessary purposes, in accordance with the Personal Data Protection Law. you have the right to withdraw your consent at any time.

We may share Your personal information in the following situations:

• • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business by another company.
• • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• • With Other Users: When customers interact with our social media platforms in public areas (not in direct messages), their information, such as name, profile picture, or any other information they share may be visible to other users.
• • With your consent: We may disclose your personal information for any other purpose with your consent.

Availability and Security

• • It is your responsibility as a user to maintain the confidentiality of your account login information. Please notify us immediately in the event of loss, theft, or unauthorized use of your account by contacting us.
• • If you allow anyone to use your account information, login details, or any other information, or if you authorize anyone to use your account, you will be held responsible for that.
• • You acknowledge and agree that you will not hold us liable for any consequences resulting from the actions of that third party to whom you granted access to your account as stated in the previous clause.
• • We do not provide any warranty or assurance that your access to our website or services will be uninterrupted, timely, or error-free.
• • We may occasionally perform repairs, maintenance, or add new features and functions, and access to the website or services may be temporarily or permanently suspended or withdrawn at any time without prior notice.
• • We also reserve the right to impose restrictions on the form and duration of use of any part of the services for any reason.
• • In the event that we impose restrictions on you personally, you are not permitted to use the services under another name, or through another account, user, or mobile device.

Your Rights

You have rights concerning your personal data, including:

• • The right to access and obtain a copy of your data.
• • The right to request the correction of inaccurate data.
• • The right to request the deletion of your data under certain conditions.
• • The right to withdraw consent at any time.

Changes to the Privacy Statement

This policy is reviewed continuously to ensure its compatibility with updates to relevant laws and legislations, and the users will be notified when it is updated in due course.

Disclaimer

Under these terms, we do not provide any warranties or conditions, whether express or implied by law or otherwise, to the extent permitted by law regarding the following:

• • The performance of our website or services
• • The uninterrupted use of our website or services or access to them.
• • The absence of any viruses or other computer routines on our website that are intended or designed to permit unauthorized access to your computer system or to disable, destroy, delete, or interfere with the normal operation of your computer system or the accuracy, reliability, or completeness of any content.
• • The website (including any content) is made available to you "as is" and on an "as available" basis, provided that you assume full responsibility for evaluating the appropriateness of accessing the website.

Contacting us

If you have any questions or concerns about our Privacy Statement and Cookie consent policy or the handling of your personal data, please contact us at info@al-sadhan.com or call our customer care center at 920000546.